It really is time for the U.S. Federal Trade Commission to start breaking up the gargantuan online companies like ebay.

Amazon should also be broken up, and certainly Google and Facebook. But one thing has to be said about Amazon: They make buying (and returning) easy.

Not so ebay. I ordered a product from iherb on ebay. They evidently did not have the product they pictured and described, so they sent me a substitute. So I wanted to return it and get a refund.

That’s when all the fun began. I won’t go through all the laborious and ridiculous steps I was required to go through only to end up unwilling to spend any more time trying to get them to do the right thing.

The vendor, iherb, never did respond to my attempts to get their attention. After they had ignored me for a couple of weeks I went over their head to ebay. Although quite friendly about it, they required me to jump through numerous hoops, eventually said the vendor iherb would be sending me a return label.

They did not and getting back in touch with ebay about this specific matter has been a nightmare and now a complete failure. I have no more time to mess with them. I am stuck with a $50 item I did not want, did not order, and evidently cannot return for a refund.

This is becoming more and more a common experience in late-state predatory capitalism. I used to believe whole heartedly in capitalism and the American Dream. No more. There never seems to be enough profit for these greedsters and they lie awake nights figuring out ways to screw us, the consuming public, out of yet more money.

I was once used ebay’s service to take credit cards but stopped because of all the bad experiences others had with them.

Now I will not buy anything from anyone on ebay ever again. The ebay “guarantee” is BS, in my experience. You might be able to get a refund from them or with their help, but not without a lot of patience and time.

Ebay should take a lesson from Amazon. At least Amazon knows how to treat customers.